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JJoel - coffee shops like this where you can sit, relax, chat, are reminiscent of the sidewalk bistros in Europe, where there is a more relaxed way of life in general. That call to relax, and at the same time tantalize the senses with the wonderful aroma of a coffee shop is the appeal for me. Yes, and it is so wonderful when a coffee shop employee gets your drink just right - even when it has this many words: decaf grande fat free sugar free vanilla latte with a Splenda!!!! What more of a thrill if you walk into a coffee shop that you frequent and the barrista remembers your drink preference! Are you working on that with your customers? That smile and pleasant well wishing that goes with receiving the cup is also a bonus! I think we share a love of coffee shops!! Mama Linda
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